Refund Policy

Last updated 26 October 2026

Every new user can try AutoGhost free for 3 days with every feature before paying, so you can decide whether it’s right for you before you’re charged. Because of this, our refund policy is short.

1. Your first payment

If you’re not happy, you can request a full refund within 14 days of your first subscription payment.

2. Renewals

Renewal payments are not refundable. You can cancel at any time before your next renewal date, and you won’t be charged again.

3. Charged twice or by mistake

If you were charged more than once for the same period, or charged after you cancelled, we will refund the extra payment in full. Just let us know.

4. How to request a refund

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and processes refunds. To request a refund, visit paddle.net and find your order using the email address you paid with, or email us at hello@autoghost.studio and we will arrange it with Paddle.

Refunds go back to the payment method you used. Once a refund for your subscription is issued, the subscription ends and AutoGhost stops creating new edits; the edits you have already made remain yours.

5. Cancelling

You can cancel your subscription at any time from the link in your Paddle receipt or at paddle.net. Your subscription stays active until the end of the period you’ve paid for and won’t renew.

6. Your legal rights

This policy doesn’t affect any rights you have under the consumer laws of your country. It forms part of our Terms and Paddle’s refund policy.